Frequently Asked Questions (FAQs)

Are the recycled balls clean?

All of our recycled balls are picked based on their quality, and then washed and dried before being cut, for optimal cleanliness! Many will look brand new!

What brand of tennis balls are the recycled balls?

We sell balls from all of the major manufacturers - Wilson, Penn, Dunlop, Diadem, etc.

How much is shipping?

Shipping is based on the number of balls ordered (the weight of the box/boxes). Shipping is calculated at checkout.

What company do you ship with?

Shipping is done via UPS Ground unless otherwise requested.

How long does it take for orders to be shipped?

Most orders get shipped within 1 business day.

Do you accept purchase orders (POs)?

Yes, absolutely! PO's may be emailed to our email address: info@softglides.com

What size chair legs do your products fit?

They all fit desk/chair bases up to 1 1/4" in diameter.

Are your products easy to install?

Both our DuraGlides and precut tennis balls are very fast and easy to install. No tools are needed.

Are any of your products latex-free?

Yes, the DuraGlides are 100% latex-free, making them a safe choice for classrooms with allergy concerns.

What are the color options for the precut tennis balls?

The recycled balls are available in yellow and the new precut balls are available in black, gray, and royal blue.

What is your minimum order size?

Due to shipping constraints, the minimum order for precut tennis balls is 32 balls and 60-count packages for the DuraGlides.

Do you ship nationwide?

Yes, we ship all across the continental U.S. using UPS Ground. Additional fees apply for shipping and handling.

Can I get a quote before ordering?

Absolutely! Just call or email us with which product you're interested in, the quantity needed, and what zip code the order will be shipped to. We'll be happy to reply with a quote!