Call 888-255-4498 | Email info@softglides.com | Purchase Orders, Bulk Quotes, District Orders & Tax-Exempt Orders Welcome

Frequently Asked Questions

Answers about DuraGlides, precut tennis balls, shipping, quotes, and school orders

Common Questions from Schools, Teachers, and Buyers

This page answers common questions about DuraGlides, new precut tennis balls, and recycled precut tennis balls.

If you are comparing products, placing a school order, requesting a quote, or checking fit and shipping details, the answers below should help.

  • Product fit information
  • Shipping and order timing
  • Purchase orders and quotes
  • DuraGlides and tennis ball product differences
  • Helpful answers for schools and district buyers

Need Help Choosing the Right Product?

Schools usually choose between three main options:

DuraGlides for a premium latex-free chair glide, new precut tennis balls for a clean ready-to-use option, and recycled precut tennis balls for budget-friendly eco-conscious floor protection.

For a quote or help choosing, email info@softglides.com or call 888-255-4498.

Frequently Asked Questions

These answers are designed to help schools and educational buyers quickly understand ordering, fit, shipping, and the differences between our floor protection products.

Product Questions

Are the recycled tennis balls clean?

Yes. Our recycled tennis balls are selected based on quality, then washed and dried before they are cut. Many look very close to new.

What brand of tennis balls are the recycled balls?

Recycled balls may come from major manufacturers such as Wilson, Penn, Dunlop, Diadem, and other well-known tennis brands.

What size chair legs do your products fit?

Our products fit desk and chair bases up to 1 1/4 inches in diameter.

Are your products easy to install?

Yes. Both DuraGlides and our precut tennis balls are designed for fast, easy installation with no tools required.

Are any of your products latex-free?

Yes. DuraGlides are latex-free, which makes them a good option for classrooms or schools with latex concerns.

What are the color options for the precut tennis balls?

Recycled precut tennis balls are available in yellow. New precut tennis balls are available in black, gray, and blue.

What is the difference between DuraGlides and tennis balls for chairs?

DuraGlides are a premium snap-on chair glide with a molded-in felt base and a cleaner, lower-profile appearance. Precut tennis balls are a familiar classroom solution that helps reduce noise and protect floors, with new and recycled options available.

Shipping & Ordering

How much is shipping?

Shipping is based on the size and weight of the order and is calculated during checkout or included in a quote when requested.

What shipping company do you use?

Orders are typically shipped via UPS Ground unless another method is requested.

How long does it take for orders to ship?

Most orders ship within 1 business day.

What is your minimum order size?

The minimum order for precut tennis balls is 32 balls. DuraGlides are sold in 60-count packages.

Do you ship nationwide?

Yes. We ship across the continental United States. Shipping and handling charges apply.

What payment methods do you accept?

Depending on the order type, we accept purchase orders, PayPal, credit cards, debit cards, and checks.

School Quotes, Purchase Orders & Support

Do you accept school purchase orders (POs)?

Yes. We accept school purchase orders, district orders, bulk quote requests, and tax-exempt orders. POs may be emailed to info@softglides.com.

Can I get a quote before ordering?

Yes. Just call or email us with the product you want, the quantity needed, and the shipping ZIP code, and we will be happy to provide a quote.

Who typically orders from SoftGlides?

We work with teachers, principals, maintenance departments, facilities teams, purchasing staff, and school district buyers.

Which product is best for a budget-conscious school?

Recycled precut tennis balls are often the most budget-friendly option. They remain popular with schools that want practical floor protection at a lower cost.

Which product is best for a premium or latex-free option?

DuraGlides are the best fit for schools that want a premium latex-free chair glide with a clean appearance and molded-in felt construction.

Still Have Questions?

If you need help choosing between DuraGlides, new precut tennis balls, or recycled precut tennis balls, SoftGlides can help with quotes, product recommendations, and school ordering support.

Contact us for bulk pricing, school purchase orders, and tax-exempt orders.

Purchase Orders Welcome | Bulk Pricing Available | Tax-Exempt Orders Accepted